Skip to content

Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

Get a quote today

What our customers say about us...

Profile photo of Mark

Mark

October 13, 2026

5 out of 5 rating by Mark
"Everyone at the Shawn Velez office is great to work with! Patty A always goes the extra mile to provide the best customer service you could want! I have been a customer for 25 years!"
We responded:
"Thank you so much for the 5 stars, Mark! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of William Kauffman

William Kauffman

October 9, 2026

5 out of 5 rating by William Kauffman
"Highly satisfied with the prompt support from this State Farm team.They handled my issue quickly and efficiently and provided a quick favorable resolution. Thank you"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Doylestown to know you had such a great experience with us. "
Profile photo of mike t

mike t

October 5, 2026

5 out of 5 rating by mike t
"The process for switching over and finding the best policy for me was stress free and saves me money. I would Highly recommend state farm"
We responded:
"Thanks so much for the amazing review, mike! We really appreciate your support here in Doylestown. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Mama Nouri

Mama Nouri

September 30, 2026

5 out of 5 rating by Mama Nouri
"I have had both auto and renters insurance for years. I like the fact that I can call in with questions and concerns and can speak with a real person (last time was Maureen) who is helpful and knowledgeable right away and can answer questions and offer suggestions. This is real customer service!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Brittni Voellmann

Brittni Voellmann

September 14, 2026

5 out of 5 rating by Brittni Voellmann
"Just started a new policy here after moving across the country. Everything has been explained thoroughly. Easy process. Communication has been great. Saved switching from Allstate."
We responded:
"Thanks so much for the amazing review, Brittni! We really appreciate your support here in Doylestown. Just reach out anytime if you need us - we’re here for you. - Shawn Velez"
Profile photo of T D

T D

September 4, 2026

5 out of 5 rating by T D
"I had to work with Maureen several times this past week. And how easy she made the phone calls. Managed my requests in a efficient and pleasant manner. Whoever thought calling your auto insurance can always be a pleasant phone call. Thanks Maureen."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Doylestown to know you had such a great experience with us. I'll be sure to share this with Maureen specifically. Be well - Shawn Velez"
Profile photo of Gina Garity

Gina Garity

September 3, 2026

5 out of 5 rating by Gina Garity
"I came for auto insurance. They went beyond to make sure I was getting the best rates (I didn’t know my payment could be so low!) . I worked with another big company before and it’s so much more personable and I really felt that they were looking out for my best interests. Fast responses and easy communication. Would definitely recommend to anyone in the area looking for insurance, especially if you are not too comfortable with insurance."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. Be well and enjoy your Labor Day Weekend! - Shawn Velez"
Profile photo of Joe

Joe

September 2, 2026

5 out of 5 rating by Joe
"We've been with Shawn Velez for many years, and they have always been helpful. They've worked with us to find the best policies and rates for what we need, and have been immediately responsive to any needs or situations that arise that need our attention. They ARE a Good Neighbor."
We responded:
"Thank you so much for the 5 stars, Joe! We truly appreciate your feedback and are always happy to help whenever you need us. Be well and enjoy your Labor Day Weekend!"
Profile photo of Melissa McKee

Melissa McKee

September 1, 2026

5 out of 5 rating by Melissa McKee
"I have worked with Shawn’s office for about six years now. They are all very knowledgeable and incredibly helpful with anything I need or have questions about. Patty has been a huge help in getting new lines established in a quick and complete way! Answering any and all questions and making adjustments as needed. She is very thorough and her longevity in the industry is evident with her vast product knowledge and recommendations. Also, Lisa is always friendly and gets me my insurance certificates for my business incredibly quickly! Everyone I have worked with in the office has been kind and professional! I highly recommend Shawn and his team for your insurance needs!"
We responded:
"Thanks so much for the amazing review, Melissa! We really appreciate your support here in Doylestown. Just reach out anytime if you need us - we’re here for you. Hope you are doing well!"
Profile photo of Bernadette Leonard

Bernadette Leonard

August 27, 2026

5 out of 5 rating by Bernadette Leonard
"I could not be more appreciative of the responsiveness, expertise, time, and personal attention I receive. A special shout out to agent Maureen Hudock for all her assistance."
We responded:
"Bernadette, thank you for the fantastic review! We’re always here to support you with your insurance needs in Doylestown. Thank you for taking the time you did with Maureen. Have a wonderful weekend! Shawn Velez"
Profile photo of Sean Gates

Sean Gates

August 21, 2026

5 out of 5 rating by Sean Gates
"very helpful and helped match my coverages from my old insurance but at a better price"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Doylestown to know you had such a great experience with us. Have a wonderful weekend. - Shawn Velez"
Profile photo of J.E. Parks

J.E. Parks

August 20, 2026

5 out of 5 rating by J.E. Parks
"Maureen, as always is a great help and so friendly. I would and have recommended her after having her recommended to me when I arrived in the area."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. Have a wonderful weekend! - Shawn "
Profile photo of Rachna Vardhan

Rachna Vardhan

August 18, 2026

5 out of 5 rating by Rachna Vardhan
"I am so glad to be affiliated with Shawn and his team! I have been with them for over 8 years and love how patiently they explain me about my concerns and questions. The yearly check up calls also makes it so easy for me to ensure I am getting all the relevant discounts on my multiple policies. Kudos to the great team. I definitely recommend everyone looking for insurance to reach out to them."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. Have a great week Rachna!! Shawn"
Profile photo of Steve Sabel

Steve Sabel

August 10, 2026

5 out of 5 rating by Steve Sabel
"Shawn and his staff are my go to contacts for clients of mine in need of corporate liability insurance, workers comp insurance and auto/home. His staff is extremely attentive. Shawn’s follow up is excellent."
We responded:
"Thanks so much for the amazing review, Steve! We really appreciate your support here in Doylestown. Just reach out anytime if you need us - we’re here for you. Shawn"
Profile photo of Steve Sabel

Steve Sabel

August 10, 2026

5 out of 5 rating by Steve Sabel
"Shawn is my go to person for any of my clients in need of workers compensation insurance, corporate liability insurance and personal auto/homeowners in PA and NJ. And he has a great staff."
We responded:
"Thanks so much for the amazing review, Steve! We really appreciate your support here in Doylestown. Just reach out anytime if you need us - we’re here for you. Shawn"
Profile photo of Robert Dvornick

Robert Dvornick

August 5, 2026

5 out of 5 rating by Robert Dvornick
"Had a wonderful experience. Very professional answered all my questions upped my coverage and still saved me money from my previous provider. Highly recommend."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Amy Revoir Wardle

Amy Revoir Wardle

July 28, 2026

5 out of 5 rating by Amy Revoir Wardle
"Been a customer for more than 20 years. Shawn's office is always helpful, patient, and timely. Maureen is wonderful to work with and always goes out of her way to follow up and make sure that all questions are resolved and all details handled."
We responded:
"Thank you Amy for leaving us this 5 Star review. We appreciate it. Take care and be well. "
Profile photo of Debbie Forman

Debbie Forman

July 22, 2026

5 out of 5 rating by Debbie Forman
"I had to add a new car to my existing insurance plan. Maureen helped me and she could not have made it any easier or more exciting (for the new vehicle). She explained what she needed and the entire process was smooth and actually fun."
We responded:
"We’re so happy to hear you had a great experience with Maureen - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. Be well Debbie!"
Profile photo of Carolyn Burmeister

Carolyn Burmeister

July 22, 2026

5 out of 5 rating by Carolyn Burmeister
"Shawn and his team are amazing. They are always friendly, professional, and deal with requests and claims in a timely manner. I have been a client for 20 years and highly recommend them for all of your insurance needs."
We responded:
"Thank you so much for the 5 stars, Carolyn! We truly appreciate your feedback and are always happy to help whenever you need us. Be well and enjoy the rest of your summer!"
Profile photo of Joan Farrell

Joan Farrell

July 17, 2026

5 out of 5 rating by Joan Farrell
"I received quotes for auto and renters insurance from Maureen. She was very helpful and knowledgeable regarding both types of insurance. She made the entire process very smooth. It was a pleasure working with Maureen."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Fiona Boyd-Clark

Fiona Boyd-Clark

July 7, 2026

5 out of 5 rating by Fiona Boyd-Clark
"Maureen was super helpful over the phone helping me get set up with insurance before buying my first car. Very friendly and attentive!"
We responded:
"Fiona, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Shawn Velez’s Team—we are always here to help!"
Profile photo of Michelle Pieczynski

Michelle Pieczynski

July 6, 2026

5 out of 5 rating by Michelle Pieczynski
"Maureen was amazing in helping me get my homeowners insurance! She was very sweet and helpful making the process as seamless as possible. Thank you Maureen!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Shawn Velez’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of casey thomas

casey thomas

July 2, 2026

5 out of 5 rating by casey thomas
"Was a pleasure working with Maureen today to replace a car on my current policy. Quick and efficient!"
We responded:
"Thank you for the amazing review, Casey! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Deborah Messina

Deborah Messina

July 1, 2026

5 out of 5 rating by Deborah Messina
"Shawn and his staff are very helpful and easy to work with."
We responded:
"Thank you so much for the review, Deborah. We want to make insurance as easy as possible on all fronts – learning more about our programs, having accessibility and quick responses to questions, and helping you multiline when needed. Thank you for choosing Shawn Velez State Farm!"
Profile photo of Patricia White

Patricia White

June 30, 2026

5 out of 5 rating by Patricia White
"Everone in that office is very courteous and helpful."
We responded:
"Wow, thank you for the 5-star review, Patricia! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"